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Order Desk Specialist (Supply Chain)

Published
2024-03-04
place
Location

Zagreb

bag
Category

Logistika (promet, prijevoz, pomorstvo)

notes
Type of work

Full-time

Job description

• Receive sales order (mail, telephone) and control data accuracy (price, availability, quantity) and adherence to policies checking formal correctness till order release
• Control data accuracy of the orders (price, availability, quantity) received by trade place, business to business system by sales or trade partner till order release
• Provide to processing the order blocked or release for commercial condition, customer address or delivery date
• Manage order processing, from sales order creation into SAP system to delivery number creation
• Communicate with logistics department to maximize delivery execution and with demand planner to ensure products availability
• Communicate with sales force and Trade Partners in order to satisfy customers requests
• Interact with credit department in order to speed up the orders blocked process
• Ensure customer satisfaction, managing the order to delivery in the most effective manner and in line with the Trade policies by Whirlpool

Employer's requirements

• Minimum 2 years of experience in similar positions in logistic or supply chain department • Excellent MS Office knowledge • Familiarity with SAP system is a plus • Intermediate knowledge of English both written and spoken • Outstanding organizational and time management skills • Ability to multitask without losing focus on priorities • Excellent communications skills, verbal and written • Willingness to develop, learn and constantly improve workspace and processes

Benefits of work

• Permanent contract with a trial period • Competitive salary and additional benefits and bonuses • The possibility of occasional work from home • Pleasant and stimulating work atmosphere • Participation in various educations and trainings • An opportunity for further learning and professional development

Company description

On behalf of our client, Whirlpool, an American multinational manufacturer and marketer of home appliances, we are searching for a motivated candidate to take the challenge and to successfully fulfill the position of Order Desk Specialist (Supply Chain).

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